NIAL RAAEN is a principal court management consultant with the National Center for State Courts (NCSC), who has served on numerous projects in the United States, as well as on rule-of-law and judicial reform projects in the Balkans, Asia, Africa, and the Middle East. After beginning his career as a probation officer with the 14th District Court in Washtenaw County, Michigan, Mr. Raaen served as a district court magistrate before being appointed court administrator and clerk of court for the 14A District Court. Mr. Raaen joined the staff of the Michigan Supreme Court in 2002 as director of trial court services, providing policy development and management support for the state’s 244 trial courts. While at the supreme court, he was responsible for training and implementation of new time standards for the Michigan trial courts. Before joining NCSC, Mr. Raaen served as chief of court management for the International Criminal Tribunal for the former Yugoslavia in The Hague. Mr. Raaen is a cum laude graduate of Vanderbilt University and a graduate fellow of the Institute for Court Management. He holds master’s degrees in public administration and social work from the University of Michigan. He has received Enterprise Content Management and Electronic Records Management certificates from the Association for Information and Imaging Management and is a Certified Records Manager.