GORDON GRILLER is a principal court management consultant with the National Center for State Courts’ Court Consulting Services and works as NCSC’s director of trial court leadership programs. Previously, he held numerous private and public positions dedicated to court improvement and reform, including vice president for justice practices (2003-2006), State and Local Solutions Group, Affiliated Computer Systems (ACS, Inc.), a Xerox company, and court administrative positions in Maricopa County, Arizona, and Ramsey and Hennepin counties, Minnesota. He was president of the National Association of Trial Court Administrators in 1983 and 1984 and co-chaired the special commission that created NACM in 1985. He has consulted, taught, and written widely on caseflow management, leadership, self-represented litigants, and numerous other topics. He is a founding member of the Urban Court Managers’ Network and has been on the governing boards of NCSC, the American Judicature Society, and the National Conference of Metropolitan Courts, where he currently serves as executive director. In 1988 he received NCSC’s Warren E. Burger Award, and in 2000, NACM presented him with its Award of Merit. He also received the Institute for Court Management’s Star Award. Mr. Griller has a B.A. in political science and M.A. in public administration from the University of Minnesota (Minneapolis), where he also attended law school. He is a Fellow of the Institute for Court Management.