Heather L. Pettit has 20 years of experience working in technology. She has worked in such industries as gaming, software development, retail, service, and hospitality. Her technology expertise spans all areas of IT, including project management, software development, product management, quality assurance, infrastructure, service desk, and education. She has worked for the California Judicial Branch for the last eight years. Before working as the chief information officer for Contra Costa Superior Court, she was the chief technology officer for the Sacramento Superior Court. Highlights of her career within the branch include the California statewide RFP for case management. This effort led to the creation of three master service agreements for case management systems. She received CITOC’s Innovations Award for 2013 for Sacramento’s Public Access Program. She is a chair of the California Court Information Technology Managers Forum, Education Chair for Court Information Technology Officers Consortium (CITOC) and faculty for ICM’s Managing Technology and Resources and Strategic Planning and Visioning courses.