MARK R. BITTNER has over 40 years of experience in all phases of software development projects and IT leadership. He worked in the banking, insurance, investment management, and Internet development industries before joining the State of Maryland in 2002. After two years with the state’s Department of Information Technology, Mr. Bittner joined the Judicial Information Systems (JIS) department of the Maryland judiciary as the manager of the Project Management Office, which directs or oversees all major IT projects for the judiciary. Mr. Bittner was appointed to the position of executive director (now assistant administrator) of JIS in August 2011. He is a graduate of Loyola University Maryland.